Decision Support Systems

Decision Support Systems (DSS)

Definition:

Interactive computer systems that help decision-making in the use and utilize data and models to solve unstructured problems.

Destination
 Provide support for decision-making on issues that semi / unstructured.
 Provide support decision making for managers at all levels with the help of integration between levels.
 Improve the effectiveness of managers in decision-making and not increased inefficiency.

Characteristics of SPK
 Adaptability
 Flexibility
 User friendly
 Support Intelligence, design, choice
 Effectiveness

Three Levels of Technology SPK
1. Specific DSS
It is a hardware / software that allows a person / group of people doing the analytical decision of a particular issue.
2. DSS Generator
A package of hardware / software that can quickly and easily create specific DSS
3. DSS Tools
Hardware / software that helps manufacture specific DSS / DSS Generator

DSS Benefits
 Increase the number of the selected alternative
 A better understanding of the business
 Quick response to unexpected situations.
 Better control

Component Architecture SPK
1. Component Data
 Data Sources
 Contribution vendors
2. Dialog Component
 Knowledge Base
 Language Measures
 Language Representation
3. Component Model
 Optimization Model
 Descriptive Model
 Probabilistic Model
 Deterministic Model

Differences SIM, SPK, EDP
1. Driver's license
 Focus on organizing information from the company
 Flow structured information
 Activity: frequently asked questions and the preparation of reports
2. SPK
 Specialize in retrieval of the top-level managers.
 Emphasis on flexibility, adaptibilitas and able to respond quickly.
 The user has full control to interact

3. EDP
 Focus on Data
 The process transactions efficiently
 Integrate files from similar jobs
 Make summaries for reports to management.