CBIS
Evolution of the CBIS
Data Processing (DP)
Management Information Systems (MIS) 1964
IBM promoted the concept as a means of selling disk files and terminals
Decision Support Systems (DSS) 1971
Text book’s distinction:
MIS: Organizational/group - general
DSS: Individual - specific
Office Automation (OA) 1964
Artificial Intelligence (AI)/ Expert Systems (ES) - 1990s
Heavy investment by businesses
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